“A friend of mine told me that you were really efficient, this is the prove.” One of our customer encounter some problem with the payment page. He has forgotten to write down the reference now. He emailed us few hour ago and everything solved with our dedicated team working around the clock. We will continue [...]
Archive for the 'e-Visa Experience' Category
Picture this scenario, you see a blank page on your computer, you press â€˜nextâ€?and it takes forever to load. Whatâ€™s up? If this happens to you while youâ€™re in the process of applying for an online Visa, make sure that youâ€™re not uploading an image thatâ€™s not too big in size. Resize your picture [...]
Thank you so much, I have no words to express my gratitude! I look forward to visit Cambodia. Rina Hasegawa, one of the evisaasia.com/cambodia-visa customer
Your answer is quite clear for us, thank you very much. We have got all the travel guide, which help us a lot. Thanks again, said Huang Chuanxin, China This makes our day! :)
This is what we have received from our Visa applicant Rauno Korhonen, Sweden. He is kind enough to share with us his travel tips too “Air asia flies also to Cambodia from Bangkok. You only mentioned Bangkok air and Thai Airways. Air Asia is the cheapest flight.” Cambodia Visa On-arrival, Apply Now
Check and validate your Visa application before travel to Cambodia. This new service is brought to you by evisaasia.com/cambodia-visa. It helps you to find the best way to apply your Travel Visa, the safer and quicker way! Plus, you get free travel guidebooks for both Siem Reap and Phnom Penh. Apply Now!
To all travelers to Cambodia, do your part to punish the evils! e-Visa project was first launched in year 2006. The original Team is a web design company in Malaysia, who also donated funds to build schools in Cambodia. The team worked hard day and night to improve, to fund, to market and to support [...]
We’ve just added a new story received from our visitor, M.J. Krishna. He and his wife traveled to Cambodia with e-Visa and experienced with an “unfriendly” Cambodian border officials in Poipet. Read full story.
If you found this story interesting and would like to share with your friends, you can send it as postcard!
Travel agent, Mary Lou with her tour group in Angkor Wat
Archaeological Tours enter Cambodia with a group of 23 traveler on 25 Jan 2008. Mary Lou, Archaeological Tours travel agent used Visa Agent system to apply e-Visa for large group of travelers. Visa Agent system is designed to help travel agents in applying e-Visa for their tour groups. We are glad to take over the hassle of travel agents and hope to make Visa application to Cambodia easier and faster. Travel agent can register yourself now!
Click here to read feedback from the previous travel agent.
It was a true surprise receiving the e visas of your country for my wife Ann and I. We had filled in the forms during the weekend, and early on Monday we were delighted to receive the acceptance from you! We were ready to wait for “three working days” as specified by you in your application. In the past 27 years of global travel as a writer, I have not come across, at the outset, such a visitor-friendly and welcoming country like yours. I hope that other “advanced” countries take your cue and follow in your footsteps.
This is to greet you all on the occasion of World Friendship Week. We would also like to wish one of your border guards at Poiphet, whom we had to pleasure to meet when my wife Ann and I were on a short tour of Cambodia last summer. It was the Cambodian border official who, last year, made our South Asian travel truly memorable. We had got our E-visas for Cambodia before leaving India, and after flying to Bangkok, traveled by train to the Cambodian border town of Poiphet. During the train journey, “experienced” western visitors cautioned us about the “tough time” we would have with “unfriendly” Cambodian border officials, advising us to keep extra dollar bills with us, “just in case”…
Read this interview with Barbara and Glenn Halliday, traveling to Cambodia on their recent trip!
1. Can you share with our readers more about you, etc?
We live in Salem, Oregon, USA. My husband, Glenn, and I have been retired since 1985, and we enjoy traveling both in and outside of the United States. I am 76 years old; my husband is 80. Our other main hobby is photography and on this trip we probably took 1200 digital photos!
2. How do you find out about e-Visa?
Our son found your website and told us about it. We used the Internet a lot to make arrangements for this trip and to learn more about Cambodia and the temples of Angkor. We were very impressed with the e-Visa website, and also went to many of the links from that website. Our son has been to Cambodia twice before, visiting Siem Reap and Angkor in 1996 and 1997. He traveled to many other parts of Cambodia on his earlier trips. This time, he was our guide and we only visited Siem Reap and the temples of Angkor Wat.
3. Is this your first trip to Cambodia? What attracts you most?
Yes, this was our first visit to Asia. We stayed in Singapore for two days, but our main purpose was to come to Cambodia to see the marvelous Archeological Park at Angkor. We are very interested in Archeology, and are members of the Archaeological Institute of America. Our son was very impressed with the temples at Angkor on his earlier visits, and he wanted us to see them too.
While the Angkor temples were what attracted us, we found that many other things we had heard about Cambodia were not true. Like many other people in the USA, we only have heard of the very sad events of the 1970′s and we did not expect to find beautiful hotels, excellent food, and most of all, people who were so kind and pleasant. This was a wonderful surprise, and we will certainly tell our friends that if they are lucky enough to go to Cambodia they will have a great experience and find that the country is very “tourist-friendly.” Our son, who first visited Cambodia 12 years ago said he could not believe all the changes, for the better.
4. Please rate your computer skills
I think our computer skills are above average. My husband was one of the first people trained to be a computer programmer in the USA–in 1952. Before I retired, I worked with the early forms of PC’s. We have owned PC’s since we retired and use them for keeping financial records, genealogy research, general writing, etc. We have broadband Internet service, and also use “Skype” –an Internet phone service to stay in touch with our family who often travel to other continents. I have a website where I post stories about our travels, my family history, etc. I have learned some basic website design skills and use “Dreamweaver” to make my web pages.
5. What makes e-Visa website easy for you?
Your instructions were VERY clear and easy to follow. The instruction for uploading our photographs for the visas was the best I’ve ever seen. Everything on your website worked smoothly. We were very impressed with the high level of technology used in your website. Also, the English text was very understandable.
6. Do you have any problems making payment by Paypal?
We are familiar with Paypal–my husband has used it frequently in connection with E-Bay transactions. However, we used a credit card, not our Paypal account. I think it was just handled by Paypal, but apparently it worked just fine.
7. What changes would you like to see on the system and procedures?
I can’t think of any improvements, but I wish more websites in the USA were as good–especially those of our governmental agencies.
8. How would you compare applying a travel visa with Cambodia e-Visa system with other countries’ travel visa you has applied?
I don’t believe I’ve ever personally applied for a visa before. I think perhaps a travel agent obtained a French visa for us once–and it took more than a month! Most of the places we have visited do not require visas. However, our son travels widely and he, too, was very impressed with your e-Visa system. He said it was the easiest visa he ever got.
9. Do you think that by having e-visa, it will attract more visitors to visit Cambodia?
Yes, it should make it very easy for visitors to obtain their visa ahead of time. And it tells visitors that your country is very capable in using Internet technology.
“As far as anything to report on Cambodia, all I can say is, don’t walk, RUN to Cambodia for it will be the most wonderful experience of any traveler’s life!!! I can’t praise it enough . . just magical!! I’ve traveled all over the world and Cambodia has made the most lasting impression on me! I can’t wait to go back one day and discover more of this wonderful country!” said Dale
This week, we have just launched the brand new and improved version of Visa Approval System. Everyday, support team approves hundred of applications. Our standard, three working day of Visa processing time can now be greatly reduced.
Thanks to the new system, we wish our support team can give you the best experience before entering Cambodia.
4 years ago I came to Cambodia for the first time with a friend and we both fell in love with the country and decided to buy a house. Finally we bought land in Siem-Reap and built a house on it. June 2006 my wife an I went to PP to buy some furniture for the house and because we had some time left, our driver who is also working for a orphanage, asked us if we wanted to visit his orphanage about 40km outside PP.
First of all, I was most impressed on the speedy and uncomplicated delivery of my e-visa. You realize of course, that not everybody has a scanned passport photo or has it at hand when applying and does not necessarily want to give the credit card-number online!! These facts limit, unfortunately, the number of applications.
Upon my arrival at Phnom Penh airport, I passed immigration within 5 minutes, the immigration officer being fully aware and knowledgeable about e-visa procedures. With me, there were 3 more visitors who are using e-Visa as well. All other travelers of the plane stood in line at a special counter for their visa to be attributed.
Feedback received from one of our e-Visa travelers:
I would like to compliment you on the great website you have created for visas. I had used it previously (Dec 06 or Jan 07), and have just completed the application for my upcoming trip. The site is very convenient, efficient and informative; your ‘turn around’ time is amazing.
Over these years, we wonder how many visitors are influenced by ease of applying for e-Visa to visit Cambodia. We hope to find out if e-Visa actually did help to influence travelers and what is factor influenced your decision making? We would really appreciate you can kindly assist us in this research. Thank you!
Mike Morley is a Web Developer working for a software company in London, married to Rachel and lucky enough to be Welsh (and to be married to Rachel!). He spend whatever holiday time he has, on holiday.
Tell us about yourself? What do you do fulltime? What kind of projects you have been doing? When?
Is this your first time visiting Cambodia? Share with us what is most inspiring during your trip?
I am yet to go, but looking forward to going very much.
You are often accused of being over critical of websites. What makes a good website?
The first, and if nothing else, the only thing a website should do is allow you to achieve your aims when arriving on a website. I believe e-Visa goes beyond with good design. Normal users should be able to move through the process without having to think too much in order to acccomplish their task. From my profession I often think about design and process, but this is often when things go wrong and a user is left confused on what to do. Good design is more subtle, often you do not realise something is well made purely because the amount of effort reqired to complete a task is minimal and you can move through a process as if on auto-pilot. I believe that it is the ease of use achieved on e-Visa that makes it a good example of design. Information and the interfaces are provided through a clear and uncluttered visual design allowing no unneccesary distractions for the users. Information is laid out in a logical easy to navigate manner with the appropriate visual hierarchies, iconography and white-space so important information is easily found and supporting information is visible by not intrusive. Along with the strong visual cues guiding you through the process the feedback on user actions was excellent, you knew exactly when you had completed a section and where I needed to go next. Finally there was attention to detail, options to duplicate flight data for all passengers in a single click, simplified image upload and verification and well thought through visual guidance made for a positive user experience. I get the impression that your client has been flexible in allowing process change in their visa applications and you have managed to implement this process efficiently online.
In what ways has the e-Visa website been appealing to you?
It has successfully achieved exactly what I wanted with much less effort, which the internet often has the power to do. That is to simplify a particular task by allowing easy access to information, an interface to information provision and a method of delivery. All of which took a few minutes rather than several hours that other paper based processes may take.
The eVisa website is catering to travelers from more than 150 countries. We believe we are not doing enough on the localization. Do you have suggestions?
The only thing I can say is that I found the application process excellent and I never noticed that website was used across multiple languages on first look – so either you do not have a problem with localisation or your simplification of processes have been so successful the need for localisation is reduced. I believe simplicity is the greatest success of the e-Visa site, just keep it simple and doing the job it is meant for.
The steps were easy to follow, uploading the digital photographs and building the application form in several phases was straightforward. Finally making the payment and receiving the acknowledgement in email was fast and simple.
In less than 10 minutes, following payment, I then received the approved visas in email to print off and include in our passports in preparation for flying into Siem Riap.
Without a doubt, this is the best visa application experience I have had.