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One of our applicants is kind enough to show us how to remove white space for the photo you’ve scanned. He sent us the video and we’ve uploaded to our Youtube account in order to share with other applicants. This video shows us how to remove white space, resizing and also save into acceptable format for e-Visa application.
e-Visa photo team has been introduced to help our applicant with all kind of photo problems. Although we’ve included some guideline in e-Visa website but we are still more than happy to help our applicant with their photos. Before we introduced the photo team, we’ve encountered numerous different kind of photo cases that didn’t acceptable by e-Visa application such as applicant taking photo together with their pet, friends, or family. We also encountered some photo where male applicant didn’t wearing any shirt or some wearing extra such as cap or sun-glasses. These photos are not acceptable for e-Visa application.
I can’t think of any country whose govt that would entertain editing your digital photo for you, so I would say that this tourist visa system is probably the best in the world for customer service.
CS
I’m sure that all of you knew that the visa application process takes up to three days as it was written on the e-Visa application site. However, many do not know that the three days actually meant three working days. Therefore, in order to avoid any misconception, we have decided to let everyone know about MOFA Team’s working hours.
| MOFA Team’s working hours |
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| Monday - Friday ( 8am - 6pm ) |
| Weekends are off days for MOFA team |
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From the timetable located on the left, you will know when are the “working days” of the MOFA team and also, it doesn’t necessarily mean that you cannot apply on Saturdays or Sundays. You can but your application will be processed only on working days and that means from Mondays onwards. That is the reason why sometimes your application takes longer than three days. In actual fact, it takes just three working days as Saturday is not considered a working day for the MOFA Team.
However, if our applicants are in a rush, we are always glad to assist and expedite the e-Visa process as well as monitoring the application closely for the applicants.
Korea
In Korea, office workers’ biggest vacation would be the annual summer vacation on July or August whilst their students have two vacations, one is from July to August, and the other is from January to February.
Japan
For Japanese, they have the Golden Week in Japan which occurs mainly from April 29th to May 5th. Also, many Japanese goes on a trip during the month of August and the New Year’s Holiday (usually from December 28th to January 5th). Their students however have a month of vacation during March of every year.
Click here to learn about Travel Seasons in other countries »
Occasionally, we have travelers who submit their picture in an incorrect format. In most case, the picture contains a large white background (Refer to picture on left). This is simply because the picture is not selected in the Preview panel before they press the Scan button. To learn more about how to get the picture right, please visit Photo Guidelines
Gilbert would like to share with you about the exchange scam in Poi Pet.
The thing about the exchange scam is that I was asked if I had US dollars when trying to order a taxi to Siem Riep at the Poi Pet border crossing. As I had only Thai Baht I was told that baht are no good and we were led to an exchange office and asked to change for Riel. I changed 5,000 Baht and received only 410,000 Riel which is obviously a very bad exchange rate as I found out in Siem Rieps branch of Siam bank later. I found out as well, that Thai Baht were excepted by everyone without a problem.
We’ve received a few complaints recently from e-Visa tourists who entered Cambodia via Bavet entry port. Their bus left without waiting for the them.
If you plan to take a bus to enter Cambodia via Bavet entry port with your e-Visa, please make sure you inform the bus driver or the tour agent that you [...]
Should you have any problem with the photo upload, please send us your picture at photo@mfaic.gov.kh. Our team will touch up the picture for you.
Requirement for a Passport Photo
A recent passport size photo in JPEG or PNG format.
File size of not more than 1MB.
Photo taken by digital camera or scan is acceptable.
Include a front view [...]
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This website is for the benefits of all visitors to Cambodia to share ideas, feedbacks, experiences, and to promote Cambodian Tourism.
