e-Visa Users Feedback
We hope to hear from you if you have any feedback and comment on the Cambodia e-Visa experience.
- What do you think about the online application and customer service?
- Were you satisfied with the service during the e-Visa immigration clearance process?
- Would you recommend e-Visa to your family and friends?
- Would you recommend Cambodia as a travel destination to your family and friends?
- Do you have any suggestion to help us improve?
I want to congratulate you on your excellent, efficient and easy to use system of Visa applications. I hope all countries in the region follow your lead. Thank you.
David Grant
November 13th, 2007
It’s our last night in Siem Reap and it’s difficult to leave. My husband planned this trip for my 40th birthday and this is both our first trip to Cambodia. We will definitely come back hopefully with the kids next time and tell all our friends and family how cool this trip has been – from the amazing temples to the friendliest of people. We recommend Raffles of course where we got top service, the Sokha helicopter tour (we had the clearest skies this morning – ask our pilot Ed:=), the Sawasdee restaurant where we had our best Thai food in 3 years! Last and definitely not the least, we recommend our driver Supheap (sp?) and our guide Sum Suphon.
Tess McBean
November 13th, 2007
Congratulations on the e-visa, but… more and more people start using this easy and customer friendly system, and when you arrive at Siem Reap airport, only 1 (one) immigration booth treats the e-visa application, with as result that it now takes as long, if not longer, as just buying your visa upon arrival. Are you going to put more immigrations booths in service for this type of visa ? Thanks and kind regards, Christian de Winter
Christian de Winter
November 13th, 2007
The most slick and speedy visa application system in the world… probably!
Olivia
November 14th, 2007
I am SO impressed with the ease of your e-Visa process.
If this is an indication of how pleasant our trip to Cambodia will be, I am really looking forward to the actual trip. I would modt definately recommend your e-Visa to friends traveling to Cambodia. Thank you for making the preparation so easy.
Barry Schneider
November 14th, 2007
I am not impressed by a such corrupted immigration system with unskill employees.
Shame on your system.
And what happen at the taxi counter is even worst!!!!!!!!!taxi trying to take you to different hotel and being very agressifs!
Joffrey
November 14th, 2007
We have been impressed by the efficient e-visa handling on arrival. The instructions were clear and correct and the immigration counter was clearly indicated with the e-visa sign. I suggest to all visitors to apply for the visa before arrival, as the queues at the visa desk were long.
Andrea + Ursula Picenoni
November 15th, 2007
The E-visa queue took longer than the queues for travellers with no visa. I was on an organised tour, the only one of 11 passengers with an E-visa, and I was the last person processed. E-visa costs $5USD more and gives a slower service.
Lindy
November 15th, 2007
Arrived in Phnom Penh from Bangkok with e-visa. Only 5 out of 60 passengers had e-visa, rest had to queue for obtaining their visa at separate counter before proceeding to immigration desk. Therefore, no queue at immigration desk for us. Went through in less than 5 minutes. Officer kept both my e-visa print outs (should have returned one of them) which I had to explain when leaving the country
Wolfgang Wittmann
November 15th, 2007
The e-visa application worked perfectly,the e-visa line was short and the officer unnecessarily unfriendly. However, DO NOT LOOSE YOUR PASSPORT (OR HAVE IT STOLEN!) A new exit-visa will cost you $40 with no receipt offered. It may cost you twice that if you want to have it quickly. Unfortunate habits!
Pam Esser
November 15th, 2007
excellent brillant TY !!
carillon
November 15th, 2007
I have wrongly printed passport No. for my visa after I got confirmation, could I revise it, please tell me how to revise!!!!
Li Hong
November 16th, 2007
Wow! This process was amazingly efficient. I’ve just received my evisa only 12 hours after applying!
Helen
November 16th, 2007
Just amazing, last year I needed a visa for US… it was not the same… Thanks for making exchanges between people so easy. All countries should take example.I love allready Cambodgia!
gaby velghe
November 16th, 2007
I loved that I didn’t have to waste a day heading into D.C. to apply for a visa at the Cambodian embassy. This was fast and easy! Now if you could speed up the people working at the Siem Reap airport…
Kim McClaugherty
November 16th, 2007
Wow, it is so easy to get the Visa this way. Wish all countrys would start getting their Visa online!
Thanks.
Norbert Kets
November 17th, 2007
e-visa worked perfect and saved time at entry to Cambodia in Siem reap.
Only one e-visa copy reqired as no need for copy when leaving the country.
Hubert Morgenbrodt
November 18th, 2007
E-Visa system works well. The highlight of our trip was definately the wonderful people of Cambodia, without doubt the most beautiful people on the planet.The car we hired for a couple of days was cheap and the driver, Kim Sann, was extremely helpful and knowlegable, we would recomend him to anyone who goes there. The Angkor Hotel was perfect, great prices and service and excellent staff. We travel a lot but Cambodia is now my favorite place on earth…..Thank you Cambodia we love you.
Mick Sebo
November 19th, 2007
The system worked perfectly for my travel to your wonderful country. My application online was processed INSTANTLY and arrival at REP airport was extremely efficient and well-marked. The immigration official at the counter was very courteous. Leaving from PNH was also very efficient but a sign would be helpful to direct you to the e-Visa counter. Another suggestion is to reassure applicants that the website is secure for the credit card transaction if they use Paypal. Thank you very much.
L. Lee
November 19th, 2007
E visa online is fast and convenient, do not have to mail your passport.Wish other countries would do it.
Christine Williams
November 19th, 2007
Brilliant service. We are looking forward to our trip. Thank you very mush
Stanley Sinfield
November 20th, 2007
Brilliant service. We are looking forward to our trip. Thank you very much
Stanley Sinfield
November 20th, 2007
Everything went smooth with the E-Visa at immigration.
Good system.
Only thing,that the signs pointing towards the E-Visa counters could be bigger and better visible…
Stefan Heringer
November 20th, 2007
I would recommend the e-Visa to all travellers to Cambodia.
It was so easy to fill out the application and we received an approval within an hour.
Upon arrival to Siem Reap international airport we bypassed the big queues and went straight for the e-Visa queue and were out collecting our bags whilst everyone else stayed behind filling in visa application forms!
The last thing I want to do when I land in a new country is hang around the airport, e-Visa avoids this and simplifies entry!
JODIE
November 20th, 2007
The e-visa system is excellent – efficient, quick and secure to use. The officials at my point of entry at Phnom Penh airport were very helpful, and the whole entry process took about 5 minutes.
The Cambodian people are fantastic – everyone should visit this country!
Michael Poole
November 20th, 2007
Excellent service, à ma connaissance unique au monde !
Bien des pays feraient bien de s’en inspirer…
Jean-Luc M
November 21st, 2007
I wish that everyone had this service available! It was easy to apply, and saved loads of time at the Siem Reap airport port of enty! Great and thanks!
Claudette Muller
November 22nd, 2007
Thanks – the system is excellent. One small suggestion is that the ‘expiry date’ of the visa is not clear. On first reading I thought my visa was dated too far ahead – I started counting back 30 days from the expiry date and thought there was a problem. When I checked your FAQ page I discovered it means the visa is valid up 30 days after the date of entry – provided the entry is made before the expiry date. I hope I understand this correctly!
A Baird
November 22nd, 2007
[...] a very pleasant experience. Thank you. All other countries should follow your footstep.” Said Kikko Posted by pin Filed in Change, [...]
Stone Soup of an Online Business » Blog Archive » Running e-Government the way like an online store
November 23rd, 2007
Very efficient system!Congratulations!one remark:
When it comes to the payment for the visa, the the country of the creditcard or of the holder is requested: in the list of countries my country (Germany) is missing…..
Wolfgang Loehner
November 23rd, 2007
Excellent service on e Visa application. Would that other countries had a similar service, instead of long queues and calling back later etc
Michael Forrest
November 23rd, 2007
The on-line, e-visa application is the best! Fast, easy and I didn’t have to let my passport (at great expense) out of hands. My one complaint was that upon landing in Cambodia, several of us stood in the e-visa line in the airport when the man behind the counter up and left. No explanation to us whether we should continue waiting in that line or if he was returning. So we waited while other visitors breezed through the line. Finally we guessed that no one was coming back to help us so we got into other lines. This was very unnerving and did not give a very good first impression of Cambodia. I think we expected the on-the-ground process to be as wonderful and easy as the on-line process. The rest of our stay in Cambodia was very memorable and the people are so friendly and helpful and kind. I was impressed with how Cambodia is addressing tourism. BEst of luck to all.
claudia
November 24th, 2007
Very good idea to issue visa online. i recommend to everyone to use online visa.
Jan Wegmueller
November 25th, 2007
E-visa is a fast, efficient and easy was to take care of paperwork. Made entry to Cambodia at the airport in Siem Reap very swift. highly recommend this to fellow travelers.
Susan
November 26th, 2007
The e-visa system is a fast, efficient and easy way to take care of the paperwork required to enter Cambodia. It made entry at the airport in Siem Reap very swift and I would highly recommend this to fellow travelers visiting the country.
Ian McCormick
November 26th, 2007
OLATUNBOSUN AKINYEMI AT22,IDOFIAN STREET OFF ELEBIJU STREET ALAPERE KETU LAGOS STATE NIGERIA 23401.MY INTERNATIONAL PASSPORT NUMBER IS A3307740A. I NEEDED TO OBTAIN MY VISA URGENTLY OKAY.
OLATUNBOSUN AKINYEMI
November 26th, 2007
The E-visa system works 100%. This is really something for other countries to “copy”. Also, thank you Cambodia, nice and honest people, beatiful paradise beaches (Sianouk Ville), and, for giving us a splended week!
Lars Gillberg
November 26th, 2007
The e-visa system is a fast, efficient and easy way to enter Cambodia. It made entry at the airport in Phnom Penh very fast and I would highly recommend this to fellow travelers visiting the country.
As a business traveler visiting Cambodia 6-10 times a year from various countries I would like to have an oportunity to get multiple entry visas for 6 month and one year which would make business environment in Cambodia more friendly.
Alex Bessmertny
November 27th, 2007
Fast and efficient visa application which made coing through immigration at Siem Reap airport much quicker as most travellers were applying on the spot. Good effort!
Robin Mellett
November 27th, 2007
e-visa is the only way to go ! Immigation officers at Popiet were well trained to process it and it went very smoothly. I wih other countries will follow this initiative.
Suggestion: The site should me more rugged because it fails sometimes to get you through the whole process and you need to start all over again.
Jean-Luc Grand-Clement
November 27th, 2007
the eVisa is both very convinient and effective – and a fantastic welcome to people travelling to Cambodia.
Makes you feel wanted, rather than unwanted (as in queueing in embassies for hours on end). Also taking advantage of the newest mainline technologies makes total sense (apply online, jpeg photos, paypal payment and pdf delivery) fast, efficient, cheap and reliable.
Mikko Summala
November 27th, 2007
Though the e-visa application was fast, easy, & quick. I found at the Siem Reap airport that I still had to go through getting my picture taken and getting tons of stamps. I thought the e-visa would eliminate some of this. Other than that, it was fine.
Bianca
November 27th, 2007
I received the three e-visas for myself and my family less than five minutes after sending the application. Cambodia is setting the standard for the rest of the world. Congratulations.
Gary Walsh
November 28th, 2007
The best visa service I’ve had! The European consulates – on training to Cambodia)))
Recommend to all!!!
Thank you!
Alexander Chumakov
November 28th, 2007
Hi,
I have been trying to pay for the visa with paypal for a week with no success so far. First it forced me to register, then it said I have to enroll for the extended program, which took another 4 days to verify my bank account and $1.95, and now it says “This payment cannot be funded with a credit card at this time.”
Please let me know if there is anyway we can avoid using Paypal to complete the payment. Thanks.
Sebastien
November 28th, 2007
Fabulous, Just the best, and so efficent. All the other countries who require visas
should take a lesson and follow your good procedures. Nancy Brookes, Pisa Bros.Tvl
Nancy Brookes
November 29th, 2007
excellent!
e-visa works perfectly.
very easy paperwork and no hassle.
felix maza
November 30th, 2007
Of the 52 countries I’ve visited for business or pleasure, this was the fastest and most efficient visa ever obtained. I wish all other countries would follow this best practice. Steve Jesseph
Steve Jesseph
November 30th, 2007
The application process was so straight forward and I was amazed to see he visas emailed through to me but 12 hours later. No that’s what I call great customer service.
The e-visa made travelling through the border at Poipet so easy although what also helped was that we travelled from the Thai side just after the border opened in the morning.
Anyway, I would definitely recommend anyone travelling to Cambodia to use the e-visa service. Top marks!!
Dale Rossin
November 30th, 2007
The e-visa is easy and saves time waiting in a big line at the airport. However, Cambodia should start accepting credit cards directly and not relying only on paypal, since this can be burdensome for those who are not members of paypal.
Christopher Varady
December 1st, 2007