e-Visa Users Feedback
We hope to hear from you if you have any feedback and comment on the Cambodia e-Visa experience.
- What do you think about the online application and customer service?
- Were you satisfied with the service during the e-Visa immigration clearance process?
- Would you recommend e-Visa to your family and friends?
- Would you recommend Cambodia as a travel destination to your family and friends?
- Do you have any suggestion to help us improve?
Very easy–why don’t others do it the same way?
Paavo Tuominen
December 28th, 2007
AWESOME!!
Start to finish to approval. 15 mins.
Traveling through Cambodia Staring Feb 02/08. By motorbike.
Looking for traveling companion.
If interested email me @
vacuumbags@gmail.com
Thanks,
M.KEELER
mahlon
December 28th, 2007
As a travel agent, I only wish Visa applications were this simple and easy, with excellent response time in approval. They quote 3 business days but I get approval back either same day or after 1 business day.
Jared
December 29th, 2007
Your E-visa service made planning our trip to Cambodia much easier. Expecially the photo development part. We just arrived today and passed through immigration seamlessly. Other countries should learn from this fine example of expediting tourism and trade.
Harold Messick
December 29th, 2007
Excellent, easy, simple, straightforward –
Approval time was within the same business day even though it quoted 3 –
Instructions were clear and simple, no trouble at all through immigration, made our trip to Cambodia ever more pleasant! :)
Syyl
December 29th, 2007
Fantastic service , very easy to use website ,good for tourism , well done Cambodia !
P.Fuller
December 30th, 2007
We used e-visa and it worked great. It was nice to by pass the lines at the visa counter when we arrived at the airport. Would recommend it to all visitors.
Tammy
December 30th, 2007
While e-Visa allowed us to have visa in hand before we touched down in Siem Reap, it did NOTHING to streamline the immigration processing desk. The designated “e-Visa” line at immigration was by far the SLOWEST of all of the processing lines and despite our best planning efforts and patience, it still took longer than had we just gotten visas upon our arrival (we were… no kidding… the last people through immigration from our flight including those who purchased visas on arrival). Bottom line: e-Visa is a great idea with a lot of promise but had EXTREMELY poor implementation due to the lackluster and insanely slow performance of the Cambodian immigration personnel. Really disappointing(!) and a below average start to what ended up being a fantastic trip to Cambodia.
Richard
December 30th, 2007
Unfortunately I agree with Richard’s comments below. E-visa is a great idea, however it will only be effective if the customs process is streamlined and modernized. This is the 4th country of a tour for us and customs here took far longer than any other.
Jenny
December 31st, 2007
Excellent! Very easy and efficient – I was able to bypass the queues to get a visa on arrival.
Would definately recommend.
C Moscrop
December 31st, 2007
The application process of e-Visa is simply and rapid and very fast I get the visa (less than 24h)!SUPER!
Daniela
December 31st, 2007
So easy and fast I`ve never got a visa (less than 24h). SUPER!!!
Daniela
December 31st, 2007
An excellent system, all done within few days with no hassles. It certainly is a time saver!
Sugath
January 2nd, 2008
To get the e-visa was so easy and effician, however, my group and I didn’t have good experience at the Poi Pet immigation. It was no line for e-visa … no different … well, the idea was good though, keep improving it will be much better!
Udommas
January 2nd, 2008
Absolutely superb service! Everything was ready in 1 day! Great expirience and very, very easy. Thank You so much.
Hans Baars
January 2nd, 2008
What a fantastic service! My visa application was processed in less than 24 hours; many thanks for being so efficient!
Daniel Eddleston
January 3rd, 2008
Excellent service! I hope other (even “more developed” countries!!) may follow
Dr. Wolfgang Hennig
January 3rd, 2008
The best visa application process I have ever used for any country.
Nic Fillingham
January 4th, 2008
Fast and easy to obtain and no hidden fees at the airport. I wisked right on through immigration without a problem.
Thanks
Nicole Flores
January 4th, 2008
This is an excellent service. The process is fast and easy. We received our visas is less than 24 hours. Cambodia’s eVisa is a model for other countries. *cough* Russia *cough*
Kevin
January 4th, 2008
This has to be the easiest way to apply for a visa (once I had worked out how to get a jpg down to the required size – my luddite approach to computing rather than a fault with the system)- it took less than 24 hours for my visa to arrive and you can skip the entry queue on arrival (fab!). Well done Cambodia, other countries should take note of your progress on this.
I definitely recommend this to other travellers.
Heather Beeby-Walton
January 5th, 2008
Exceptionally good service, fast and easy.
Tejen Bose
January 5th, 2008
E Visa service was fantastic, however it would have been much quicker to get my visa on arrival at Siem Reap. There was only one e-visa queue. All the passengers who got theirs on arrival were processed much quicker – I had to wait ages & was the very last person to be processed.
Shirley
January 5th, 2008
Excellent service. Works very smoothly and should be a model for many other countries which want to step into the 21st century.
The only recommendation I have is to streamline the processing on arrival and increase the number of booths for e-visas. (There was only one and it took on average 3-4 minutes to process one person. I also counted 9 different stamps on my passport)
Tanju
January 6th, 2008
evisa was brilliant. I had the visa within 24 hours of application. Unfortunately it took quite some time for me to get through immigration in Phnom Penh. Maybe some more education for the immigration officers
Lesley
January 7th, 2008
Brilliant! One of the easiest visas I have ever obtained – eliminated all need for a travel agent! I wish more countries would implement this- makes traveling such a pleasure! Thanks Cambodia!
Smitha Murthy
January 7th, 2008
It\’s easy to get the e-visa but it\’s really hard to get through immigration. The officer told me that I can pass through very quickly if I pay them additional 5 dollars. I didn\’t give them this five dollars and I had to wait for one hour before the officer can process my visa. It\’s really not a good experience…
Simon
January 7th, 2008
We had a very good experience with e-visa. I would recommend, however, that you inform the travel agencies in Cambodia and neighbourhood countries about it. In Vietnam, before crossing the border, nobody at Sinh Cafe (one of the biggest travel companies in Vietnam) knew about e-visa. But the person in charge of us on the bus knew about e-visa and made an exceptional good job. I recommend that when crossing the border to Cambodia, people can do it by plane or bus. But when doing it by bus, they should by a direct ticket to another city in Cambodia (for instance, from Ho Chi Minh City to Phnom Penh; or from Bangkok to Siem Reap) and don’t cross the border by themselves. It is much easier then, because the people on the bus take care of the paperwork and crossing issues and they talk and deal with the immigration officers.
Colombina
January 7th, 2008
Scams at Poipet need to be fixed as they give a very very bad impression and a lasting negative memory of Cambodia ie. (a) the immigration processing (e-visa or otherwise) is VERY slow. My guess is deliberately so as fast “VIP processing” was offered for a fee of Baht 300; (b) touts offer free shuttle bus services to/from both Thai and Cambodian Immigration. In the latter case, the bus takes you to a departure point for taxis/buses. Various scams are used to extract money including vastly inflated taxi charges to Siem Riep; theft by FX manipulation; B/S advice about no ATMs operating in Siem Riep – inability to change baht anywhere in Cambodia because of political differences between the countries etcetc. The touts are obviously in league with both the Thai and Cambodian authorities as they seem to have unrestricted access through both sets of immigration controls.
Phil Bell
January 7th, 2008
The evisa service went fine – be at the Poipet border as early as possible, avoid the guidance of touts – and there is neither queuing nor cheating; the processing of the evisa took no more than five minutes each. A wonderful idea and a good start in Cambodia.
Marion
January 7th, 2008
This is very convenient. Quick response. It just takes an overnight to get approved visa entry. The application process is simple and its system help me to get through. Thank you very much.
Sirivadee
January 8th, 2008
Cambodian e-visa application and issue was brilliant and took little more than one hour. Other countries should take note!
Gunter Endres
January 8th, 2008
This was the smoothest and easiest visa I have ever obtained. Other countries should follow your lead. I had my visa in only 5 hours, and no lines at the embassy! Thanks.
Scott
January 9th, 2008
An excellent process indeed- convenient, fast and efficient. I complememt you on the e-visa process and will certainly recommend this to all.
K B Ravindranath Menon
January 9th, 2008
easy to use website, quick delivery of visa, excellent service, thank you
dominique
January 9th, 2008
I think it’s wonderful that you have this site for getting the visa and that you will correct the picture suze if needed. It was easy, quick, and extremely pleasant–I wish it was that easy for every country. THANKS AGAIN!
Carmen
January 10th, 2008
Excellent! Very easy and efficient! but it difficult to pay.i triid many times to pay by visa-card, alwaws failed. i don’t know why. i’ve to pay through paypal. i hope i can pay by visa-card next time.
yangxun
January 10th, 2008
First I thought it was a scam when I got my evisa in 12 hrs over the internet. I was suspicious till I landed at Phnom Penh. But it worked perfectly. Absolutely no troubles. Visa on arrival queue is long. Its best to go for evisa.
James Majush
January 10th, 2008
e-visa works well. But in PoPei, seems no special e-visa window, both visa and e-visa waiting together, and my feelling is that the custom people don\’t like those with e-visa and intent to slow down the process speed. Anyway, next time I\’ll still use e-visa.
Ping Zhao
January 10th, 2008
[...] Other e-Visa travelers’ experience Posted by pin Filed in Change, Conversion, Experience [...]
Don’t make a choice » Stone Soup of an Online Business
January 10th, 2008
No problem with completing the e-visa application but your payment system doesn’t function. All I get is a blank PayPal page. Think I’ll give up and try the traditional visa application route via the Cambodian embassy. E-visa gets 10 out of 10 for an idea but 0 out of 10 for implementation.
John Beck
January 10th, 2008
Excellent service, recieved 3 visa in 14 minutes,well recomended.
Chris Wheatley
January 10th, 2008
Just amazing. Visa within 5 minutes. Why can’t they all be like this?
Geoff FT
January 11th, 2008
As a result of my post 1641 yesterday I got an email from the e-visa guys who suggested another try and this time it worked although the Paypal system did reject my first two credit cards. However, third time lucky. Within 5 minutes of sending the payment I had printed e-visas for myself and my wife on my desk. Impressive!
John Beck
January 11th, 2008
Everything went really smoothly at the airport in Siem Reap. I am planning to go to Vietnam later on this week and come back to Cambodia next week. Will I have to get another visa to reenter the country?
Marta Ugarte
January 14th, 2008
This is an excellent service provided by the govt. Though the website states 3 days for processing, I got my links within 10 minutes of submitting the documents. Also saves you a lot of hassle on the Thai side (if you are travelling via Aran-Poipet route) where touts will try to pester you for registering their help in aplying for the visa.
Prasenjit Samajpati
January 14th, 2008
Also I agree with post 1629. Touts give a very negative initial impression of the place. They will first behave exceptionally well, offering to carry your bags, etc, giving you free shuttle bus rides, and then asking you to change money at their recommended shop. I did so and found myself cheated. They offered me 3400 Real (this was 21st Dec, ’07) while after arriving at Siem Reap I found the going rate to be 4000 Real. Thankfully I changed only 100$, despite repeated urges to exchange larger amounts, but still it was a loss. Note that dollar is as good as the official currency in Cambodia. You can change a very small amount to buy things costing less than a dollar. They will quote one dollar, but you can suggest something like 3000 Real, and it gets accepted very well.
Prasenjit Samajpati
January 14th, 2008
This application visa process was incredibly easy, fast, and efficient. Having the visa before entering the country saved a lot of time at the airport too! I would recommend this to any traveller, and appreciate Cambodia having this process.
Cara Virgili
January 15th, 2008
e-visa makes travel to cambodia really easy. i got my visa within 24 hrs. immigration was fast. no problems at all.
Sarada
January 15th, 2008
Convenient, fast,efficient, time and money saving. Congratulations Cambodia.
Barry Hill
January 15th, 2008