e-Visa Users Feedback
We hope to hear from you if you have any feedback and comment on the Cambodia e-Visa experience.
- What do you think about the online application and customer service?
- Were you satisfied with the service during the e-Visa immigration clearance process?
- Would you recommend e-Visa to your family and friends?
- Would you recommend Cambodia as a travel destination to your family and friends?
- Do you have any suggestion to help us improve?




















Easy, speedy and money-saving. Why can’t all countries follow Cambodia’s lead?
Jacinth Awolola-Hill
January 15th, 2008
Fantastic service ! I received my 2 visas during the same hour I have filled the forms. Thank you very much.
TOUET
January 15th, 2008
BEST VISA MANAGEMENT IN SOUTH EAST ASIA.
RENE GARZA
January 15th, 2008
Thank you for the fast visa processing. The only thing I can complain about is, that, as you used PayPal, my credit card was charged almost 52USD instead of the quoted 50USD.
All the best,
Michael.
Michael
January 16th, 2008
Excellent service, quicker than the expected 3 days which removed some concerns as we sorted this out as a last minute thing. Great stuff.
Paul
January 16th, 2008
Fantastic service ! I received my visas less than 10 minutes. Thank you very much.
Jinhui Wang
January 16th, 2008
Easy and quick to arrange but best benefit was beating the queues as most other people on our flight had opted to complete there visa on arrival!
Tim Hinsley
January 16th, 2008
This is an excellent service. Probably the most straightforward visa service I have experienced to date. We crossed in to Cambodia at Poipet, and having the visa halved the time it took for us to clear immigration.
Sam Sharpe
January 16th, 2008
Well done, Cambodia. My wife and I have travelled to many countries in the world, but never have we come across such an efficient and modern method of obtaining a visa. Looking forward to visiting your beautiful country and people.
Sunil & Isabelle Perera
January 17th, 2008
Why are other countries not doing this – excellent, brilliant, fantastic. This puts the rest of the world to shame. So nice to see a country actually think about its visitors, hopefully other SE Asian countries like Laos and Vietnam will copy this.
Ian
January 18th, 2008
E-Visa is a fantastic service! Simple application, quick turnaround, what more can you ask for? Most tourist friendly visa process in the world. Would be great if you could also pre-pay your departure taxes!
Helene
January 19th, 2008
The evisa was simple, easy to use and had a fast turnaround. I was especially impressed with Cambodia use of technology and I hope other countries follow Cambodia’s lead.
Catrine
January 20th, 2008
Quick, easy, uncomplicated and apparently appreciated by the immigration officer, as I was processed with a comment and a smile on using the e-Visa process.
Frank
January 20th, 2008
Fast turnaround. Most convenient way to get a visa I have ever seen. Really great!
Reni
January 20th, 2008
Dissapointed as how my husband was treated at the immigration in Seam Reap. Second visit to Cambodi, no problem the first time. Stopped in the airport for not having the e-vis from last year. have all the paperwork and e-vis for this year. My wife was let go with no problem.
Need to educate the immigration employees as how to treat tourist.
cecilia
January 20th, 2008
Hi Cecilia, we are sorry to know about this incident. Thank you for sharing this with us. Immediate action was taken now and we are looking at your case now. Rest assure we will revert you very soon by email.
pin
January 21st, 2008
just want to let you know that e-visa work flawlessly for my girlfreind & myself. went through customs in about five minutes. hope other countries adopt this method in the future.
bert woodward
January 21st, 2008
Useless in our case. We crossed through the border in Poiphet (coming by train from BKK), and we had to wait for 3 hours in the queue, same one as people without e-visa. So where were the advantages then?
Jorge
January 21st, 2008
Very efficient service, no queueing, ploughing through masses of documentation or sending passports. It’s a system which other countries would do well to introduce.
Gwynne Mack
January 21st, 2008
Excellent service. Very Efficient. Wish the US passport office worked as efficiently.
cathy bokozanska
January 21st, 2008
excellent & very efficient. Very impressive for a first time visitor to your country even before he or she step a foot in Cambodia. Job well done.
Rattapong
January 22nd, 2008
What an excellent service i received my visa within 2hours i would recommend this service to anyone. Fanatastic Thankyou and i look forward to visiting your country
Nicole Anderson
January 22nd, 2008
full of inconvenience!
why I have to pay the bill via paypal?
a few days after registering and verifying, I am still not available to go on my payment!
how could I do now?
Eric
January 22nd, 2008
Amazing!Have got my tourist visa in less than two hours.I will surely recommend my friends in China to visit Cambodia as the government offer the best hassle-free visa application in the world.
Sheng Lijing
January 22nd, 2008
Einfach und superschnell. Visum innerhalb von 12 Stunden erhalten. Hoffe vor Ort geht es genauso schnell. Vielen Dank
kirsten
January 22nd, 2008
Thank you for processing our visas so promptly. This is a very efficient system and I hope that other countries follow your example.
Don Green
January 22nd, 2008
What an unbelievable experience getting my Cambodia e-Visa. I was worried about getting passport pictures, filling out a long (usually illegible) Passport application, sending my Passport to and from the Embassy in Washington, etc..
Instead of “wasting” all that time I applied for my visa via e-visa at 11:30 PM one night and I had my visa in my hand (via e-mail) the next morning! A truly progressive, amazing system. Thank you Cambodia for being a part of this great process. I can’t wait to visit your country in March.
Michael S. Katz
January 23rd, 2008
Excellent service, completed the form in the evening, recevied in the morninng. Couldn’t ask for more.
Why can’t all other countries be the same!
Jonathan Leeson
January 23rd, 2008
Why not secure your site with HTTPS?
Richard
January 23rd, 2008
Quick and efficient and it meant I didn’t have to queue at the airport. All countries should offer this service!
Sue
January 23rd, 2008
Congratulations and thanks for the clarity, ease of use and efficiency of your system, which many companies and official bodies offering internet services throughout the world would be well advised to copy.
John Fletcher
Mr John V Fletcher
January 23rd, 2008
I have just completed & received E-Visas for Cambodia and can not believe how easy, quick & efficient it was. What a brilliant innovation! If only every country had something as sophisticated, yet easy to use, as this great E-Visa system that Cambodia has. Congratulations to everyone involved. I’m really looking forward to my visit!
Glen Hudson
January 24th, 2008
We recently entered Cambodia via an overland border (Poipet) and having the eVisa made the entire process completely painless. Would recommend this option to anyone considering visiting Cambodia.
Werner
January 24th, 2008
What a great system. I arrived about midnight and the line for visas had a hundred people in it. I walked passed all of them to the E-Visa counter and was in a taxi 10 minutes later.
Bill
January 25th, 2008
We travel across the Poipetborder on January 24 and we fix it all together in 25 minutes.
Very, very good and comfortable!
Thank You very much.
Johannes Baars
January 25th, 2008
eVisa was very simple & easy. It saved a lot of hassle and waiting at the airport. Highly recommend eVisa as well as going to Cambodia.
George
January 27th, 2008
The eVisa scheme is brilliant – so quick and easy. I loved my time in Cambodia, and I will recommend both the country and the eVisa process to people in future.
Sarah Louise Garrard
January 28th, 2008
The e-visa website was VERY professional, easy to use, and we received our Cambodian visa, with color photo, in minutes. This gave us a very favorable impression of Cambodia, and during our visit to Siem Reap in mid-January, 2008 we found many other examples of outstanding use of technology. You helped to make our trip easy and enjoyable. Thank you!
Barbara Halliday
January 28th, 2008
Obtaining e-VISA was easy and I thought it was wonderful before travel, but the officer at the passport control in Siem Reap complained about it saying e-VISA is no good!! And it looked as though it took more time to complete the procedure than the people who has a proper VISA. We felt badly. It may take more time and cost more to get a proper VISA from the embassy, however, you can always find a nice VISA stuck on your passport after your holiday, whereas e-VISA doesn’t. So, think about it before you apply.
Kie
January 28th, 2008
This was the most amazing service! Recommend it HIGHLY!!! There’s no other way to go!! Especially avoiding the lines upon landing in Siem Reap’s airport! Wonderful option!!!!
Dale
January 28th, 2008
The e-visa process was very useful, although being forced to use PayPal was frustrating (I hadn’t used PayPal in years and didn’t know my password…it made paying for the visa a little frustrating). Other than that, it’s a good service that made it nice not having to deal with it at the airport.
Kevin
January 28th, 2008
Thank you for making things happen at the tip of my fingers. I am impressed with the Cambodia e-visa processing. My congratulations to the wonderful behind it. I find it very simple to work on yet very efficient and effective.
Violeta
January 29th, 2008
Thank you for making things happen at the tip of my fingers. I am impressed with the Cambodia e-visa processing. My congratulations to the wonderful people behind it. I find it very simple to work on yet very efficient and effective.
Violeta
January 29th, 2008
Thanks so much for providing this service, it’s wonderful!
I received mine within minutes.
Kathleen Morgan
January 29th, 2008
eVisa was very simple & easy. What a great system.
Juergen
January 29th, 2008
Hi, I am having trouble loading up my photo in jpeg or png format. Can anyone offer some advice?
Kind regards,
Jessica
Jessica Avila
January 30th, 2008
I think the idea is excellent but when we crossed at Bavet there was only one lane open so we only saved about two minutes over those who bought Visas there and paid $5 less. We were then confronted by a man demanding $1 from people who did not have an International Vaccination Certificate (we did). What good does that do?
Geoffrey Pell
January 31st, 2008
e-Visa is a wonderful service. I got our visas within an hour! Also I used the http://www.pixenate.com website that you recommend to edit my digital photos and it worked very well.
Carol
January 31st, 2008
I thought this process was one of the easiest visa processes I have done. While everyone was shuffling paper and paying money, I went straight through customs, very easy. More countries should do this.
Kat
January 31st, 2008
Thank you for a superb visa process. I travel all over the world and the Cambodian e-Visa is by far the best system I have used. Now I just have my trip to look forward to!
Dave Stanley
February 1st, 2008