e-Visa Users Feedback
We hope to hear from you if you have any feedback and comment on the Cambodia e-Visa experience.
- What do you think about the online application and customer service?
- Were you satisfied with the service during the e-Visa immigration clearance process?
- Would you recommend e-Visa to your family and friends?
- Would you recommend Cambodia as a travel destination to your family and friends?
- Do you have any suggestion to help us improve?
Quick and so very easy to use. The VISA was printed out and ready to go within 24 hrs – fantastic. If only every country I wanted to visit did it this way!!!!
Rod Coulson
February 1st, 2008
Worked well for my wife and me. Highly recommended.
Saved many USD compared to using a visa service and saved a lot of anxiety over sending passport. Also saved a lot of time as there were many visa applicants the day we arrived at Siem Reap.
JPRoth
February 1st, 2008
Dear Sir, It was fantastic to use your e-visa service for me and my wife.
I have one comment. As Serbian citizen, on both country lists on your visa application site, I did not find the name of my country. On one was Yugoslavia, which does not exist for the last six years. As I have double citizenship, I had to use my Norwegian passport. Old Yugoslavia has been separated into six countries: Serbia, Croatia, Slovenia, Bosnia/Herzegovina, Montenegro and Macedonia. Kindly put the names of these countries so that people can use your e-visa possibility. Please contact me if you have some questions.
Best regards,
Svetomir Cuckovic
Belgrade, Serbia
Svetomir Cuckovic
February 2nd, 2008
Outstanding service… submitted my application for visa for whole family (4) saturday at 16:00… I was amazed to see my four visas in my mail box this morning (Sunday) at 10:00…
Jean-Luc Dubrulle
February 3rd, 2008
Very convenient and reassuring to have the visa in hand. I’d had trouble formating our photos, but submitting them to this service got them back within a day. I’d read that a second copy of the visa would be necessary at departure, but it wasn’t requested. Excellent service.
John Croes
February 4th, 2008
Very fast and easy – although the cost should be a little cheaper than 25 USD – the tourist visa at the border costs only 20 USD. So we pay five dollars only to be a little faster???
Bruno
February 4th, 2008
In Siem Reap, there were 8 Immigration officers working the flight we arrived on. Only 1 handled eVisas. Those who applied for paper visas paid $5 less than I did and still made it through faster than most of the people with eVisas. Next time, I will skip the eVisa!
Chris Grant
February 4th, 2008
This is my second visit to the beautiful and friendly country of Cambodia. I completed my visa application at Phnom Penh airport and handed in a passport-sized photo. The immigration officials were friendly and it was quite speedy. The e-visa arrived back in less than 6 hours! I will take 2 copies to the airport this time. It will save the hassle of handing over $20 and digging a photo out of my passport wallet. Like others said, I wish all countries would offer such a service.
Cam Grant
February 6th, 2008
Fantastic speedy service. I had my visa back within hours after applying online. It took 5 mins at the counter in Siem Reap to go through customs while other tourists had to wait for service. More countries should follow suit – it was painless. Thanks for great service in a great small country.
bev Armstrong
February 6th, 2008
We had reply the day after for our e-visa. Safe and fast way to get a visa. We cross the PoiPet border by bicycle. No problem at all. I recommand it.
Marie-Bri Brosseau
February 6th, 2008
Cambodia’s e-visa is a great idea! Now, there’s just once less thing for me to worry about.
Sherri B.
February 8th, 2008
Your process is very efficient. Thank you for making it easy. We look forward to visiting your country.
Philip Friday Jr
February 11th, 2008
The eVisa-System is a great simplification for obtaining a visum (except asbandoning it).
I give my recognition to the developers of this system and those who have accepted to realize it.
Helmut Bartsch
February 12th, 2008
The e-visa process was very simple and fast. My application was approved and my visa e-mailed to me in only about two hours time. All visa applications should be like this!!!
Dave Rudin
February 13th, 2008
[...] Travelers’ feedback Interview with Barbara Interview with Mike Morley [...]
Cambodia e-Visa - 1.com.my
February 13th, 2008
Cambodia evisa was fast (I got mine five minutes after finishing the form) and easy. I really appreciate that Cambodia makes things simple for tourists.
meghan
February 13th, 2008
The entry process was very easy, but I was confused when exiting the country because of the US$25 exit tax– I thought the e-visa was all I needed to exit the coutnry, but the airport personnel said that an additional US$25 must be paid for each person in order to leave the country.
Joshua Tintner
February 14th, 2008
The application process was speedy and efficient – don’t know why we had to have two ID’s as the photo ID was not taken when we left the country.
The people are beautiful and peaceful, the country unique. Its a pity about the corruption.
Phil and Heather Webster
February 14th, 2008
e-visa should not cost more than on site visas; i wish multiple entries were possible as i entered Cambodia three times this trip.
j. tanner
February 15th, 2008
This service was very handy. Great idea and use of technology. It saved us time and hassle to be able to apply for this online before arriving. Other countries should follow this example! Thank you Cambodia :o)
Breandan & Rocio
February 15th, 2008
I truly enjoyed the e-visa experience, especially because it did not require me to forfiet my passport. Quick and easy. Wish it was multiple entries since Siem Reap is wonderful and I have only 3 days here. I want to return! Can I re-up online or extend?
Lois
February 16th, 2008
BEWARE – If you plan to extend your e-visa, the immigration office require a COLOUR print of the full page even though B & W is acceptable according to the website. You may only know about this after you have submitted your passport and the visa office is happy to let the visa expire and to take $5 for every day after the expiry date. No receipts are given for overstay payments.
Peter
February 17th, 2008
The website was very easy to use and the procedure simple. Received the evisas within FIVE hours of submission yesterday. Looking forward to our trip. Thanks.
Carol
February 17th, 2008
Very impressed with this service. I received help formatting my photo and received the visa back within hours.
Anne Duncan
February 18th, 2008
It took 1 business day to get the visa and 1 minute to clear customs at Phnom Penh. Seems like officials have figured it out. Far easier than Viet Nam or India that require you to leave your passports at the embassy.
Mark & Sharon
February 18th, 2008
very happy with evisa. only 24 hour turnaround and no problems at passport control in siem reap. my holiday in siem reap was fantastic. this was my second trip and i’m sure there will be a third. some advice is to see the temples but if you can save a couple of extra days relaxing and looking around siem reap town. the food and vibe are great and the people are very friendly and hospitable.
david yaxley
February 19th, 2008
The e-Visa process is very simple and efficient. It is much better than having to go to an embassy personally or using a visa service and giving your passport to someone else or the Post Office.
Alice
February 19th, 2008
well well, i am an Australian living in Thailand, went to Cambodia this morning (Poi Phet)and the immigritation people wouldnt accept my $20 US Dollar Note for the visa (they said “new law , only 1000 baht thai accepted here from now on”!!)What? I couldnt believe it, well paid the 1000baht ,not worth it arguing with them, ..I put a 1,000 baht bill on the table, told him I know it is 20 dollars and that 1,000 baht is a very good deal for him…Damn corrupt Cambodian border officials… should ‘ve applied for an e-visa, highly recommended people…Steve
Steve Loukos
February 19th, 2008
furthermore, when they said its 1000baht from now on,NOT $20 US Dollar, they quickly displayed a temporary sign saying “tourist visa Thai 1000 baht ONLY!!”.After i refused at the beginning paying 1000baht they said “now its $20 US + thai baht 200″.How can you justify this! My advice is that if you don’t want a severe hassle get a visa before or an E visa,NOT at the border ,you will pay 1000baht up. E Visa will stop those crooks, they wont have a job anymore, steve…
Steve Loukos
February 19th, 2008
This service has improved out of sight. It is now extremly efficient and very quick. Has taken less than four hours to get approved.
Keith Ferrel
February 20th, 2008
e-Visa is very easy to use, efficient, quick and save a lot of time in applying the visa. I’m very satisfied with it and will surely recommend it to my friends.
Yui
February 20th, 2008
Initially we were impressed with the evisa concept. But in practice it was a total waste of time. Driving into Cambodia at Poipet it took 1 hour of messing around with forms and pictures and another 300 Baht each to get in. Exiting at Cham Keam we were told we could only exit at Poipet (point of entry), and had to pay 500 Baht each to get out. Very disappointed. Aside from the roads which we did expect to be bad, the experience at both border crossings means we won’t be coming back again.
Charlie B
February 20th, 2008
Fast, correct, excellent. Thank you.
Zoltan Szabo
February 21st, 2008
Excellent system, quick and efficient, although USD5 for administration, my understanding was internet systems decreased admin costs?
I would use it again, as you have a é channel’at the aiport too.
Maureeen Millar
February 21st, 2008
The e-visa service was efficient. However, it would be helpful if the exit tax could be paid on-line in advance before entering Cambodia, and a printable voucher given, or all the cost be loaded onto the entry visa and the exit tax scrapped. It would also have been helpful to book Angkor temple passes in advance on-line, in a similar manner to the e-visa.
Morag Loader
February 21st, 2008
WARNING: INDIAN EMBASSY IN PP DOES NOT ACCEPT CAMBODIAN E-VISAS.
When we tried to get a visa for India (our next destination) the embassy in Phnom Penh incorrectly said our Cambodian visa was invalid because we had no sticker in our passports. We will now have to cut our visit to this country short and go to Bangkok to try there. Very annoying.
So in short – if you want to visit the Indian Emabssy don’t get a Cambodian e-Visa.
Calvin
February 22nd, 2008
Well done on creating such a simple and timesaving way to obtain a visa. One suggestion – should this not reduce the amount of bureaucracy once one arrives in Cambodia? We found the counter staff slow and humourless – unlike the rest of Cambodia’s population – and wonder whether this aspect of the visit could also be more efficient. That said, we had a wonderful time in your country and will tell all of our friends to visit!
andy crowe
February 24th, 2008
Going through immigration at Siem Reap was very quick and easy compared to my previous visit to Siem Reap, where we had to wait for nearly an hour in a hot non- AC hall. The new terminal is very nice. US$25 exit charge is high compared to most Asian countries. Australia does charge a $5 admin charge too for their e-visa.
Viv Edwards
February 25th, 2008
A family name was a blank. At the time of publication, I want you to do a system check.
hideko
February 25th, 2008
Hi Hideko, it is because you have entered your name with Japanese-encoded English. Therefore, it can not be captured by the PDF generator. We have updated your application. It should be working now.
pin
February 25th, 2008
A while ago I send you a mail saying that a visa was missing. I did find it. Code 6440.
Pascal Duhem
Pascal Duhem
February 26th, 2008
A while ago I sent you a Mail saying that I was missing a Visa. I DID FIND IT.
Thank you
Pascal Duhem code 6440
Pascal Duhem
February 26th, 2008
The evisa does not have positive effect on the immigration procedure, because all date are checked from the passport. The visa is a means to support the Cambodian state by a payment of 25$US. Normal tourist visa procedure like Thailand or Singapore doesn’t cost anything.
Henning
February 26th, 2008
The e-visa was fast and reliable. I entered Cambodia in Siem Reap where they have a window for e-visa. The clearance was fast. You can also use paypal to pay online – another advantage.
Fernanda Suarez
February 27th, 2008
I just applied for and received my visa online. This is truly amazing and I’ve never seen anything as convenient and fast before. Wish other countries adopted a similar approach!
Rangarajan Sridhar
February 28th, 2008
Other than not having to have a visa, evisa is the most conveniet visa process I have ever encounterted. Great program!
frank
March 2nd, 2008
E-VISA : The principle is fine and works BUT to get in Cambodia IS a problem if going in with your Thai wife! We had to pay 1000 baths for Visa (this is OK since required) BUT we had to GIVE the Cambodian Immigration OFFICER 200 baths for .. NO REASONS ! HE JUST ASKED FOR IT AND SAID MY WIFE WOULD NOT BE ABLE TO GET IN IF WE WOULD NOT COMPLY! ONLY HAD 2 DAYS TRIP SO WE DID COMPLY!! CAN Cambodian GOV. DO SOMETHING about that ?!!
Capt. Stefano SSFERRAZZA
March 3rd, 2008
e-Visa is great. Everything worked very well. Application, delivery and, most important, using the e-visa when entering Cambodia. Wish more countries adopt this.
/A Loosme, Sweden
Mr A Loosme
March 3rd, 2008
A top rate service that worked very well. If only every country in the world operated such a system it would make things so much easier.
David Thomas
March 3rd, 2008
E-Visa is awesome. First we were not too sure to do it but when we arrived in Siem Reap it was just perceft and very handy. The whole plane had to get in line for entering the country and we just walked by and went right to the e-visa counter. We were at the baggage claim within ten minutes after disembarkation. Wonderful.
Gunnar Mauch
March 3rd, 2008