e-Visa Users Feedback
We hope to hear from you if you have any feedback and comment on the Cambodia e-Visa experience.
- What do you think about the online application and customer service?
- Were you satisfied with the service during the e-Visa immigration clearance process?
- Would you recommend e-Visa to your family and friends?
- Would you recommend Cambodia as a travel destination to your family and friends?
- Do you have any suggestion to help us improve?
Incredible! Cambodia’s e-Visa process is efficient, expedient, and secure. This is the best visa system I have experienced, and I wish more countries will adopt it soon.
Thanks for your fast response.
Shonan Noronha
New York, USA
Shonan Noronha
May 29th, 2008
Was really easy to fill out except that now I have the visa there is an error in the passport number – and the link to contact the “support team” doesn’t work – so now I am stuck with a useless visa. otherwise all would be great…
Leah
May 30th, 2008
Exceptionally easy and efficient – can’t believe other ‘more forward’ countries haven’t got this. Wouldn’t travelling be so much easier?
Mark Stevens
May 30th, 2008
Really easy and straightforward to use
Thanks
Stuart Lyon
May 30th, 2008
Q : What do you think about the online application and customer service?
A : Easy,convenian and excellent service.
Q : Were you satisfied with the service during the e-Visa immigration clearance process?
A : Not really satisfied.I was waiting for 15 mins for the lady infront of me to pass the immigration while my processing be completed in few mins.I think you should have one counter for e-visa only to make e-visa holder more comfortable.
Q : Would you recommend e-Visa to your family and friends?
A : I certainly would do.
Q : Would you recommend Cambodia as a travel destination to your family and friends?
A : Yes,I would.
Q : Do you have any suggestion to help us improve?
A : At the airport,you should have one counter for e-visa only to make e-visa holder more comfortable.People apply for e-visa coz they don’t want to waste their time on waiting for visa-on-arrival.So I need express lane.
Smida
May 30th, 2008
I found the e-Visa extremely efficient and promising. I have just returned from Siem Reap, and can confirm that all counters (despite only one labelled “e-Visa”) process them. I too wasn’t up for waiting in line.
I definitely recommend e-Visa for fiends, family and interested people, as well as Cambodia for an amazing experience.
Keep up the top work.
Jasa
June 1st, 2008
The application for e-Visa to Cambodia is a fast and efficient way. It only takes less than a day to obtain our visa. You don’t need travel agent to do it for you. It saves you a lot of time.
Robert Cheung
June 3rd, 2008
An amazingly efficient process. We submitted our applications 10.30 pm in the evening and the approval came back the next morning. Many thanks – why cannot other countries do the same?
Michael
June 3rd, 2008
The e-visa process is fabulous. It was very quick, easy, and efficient. My only complaint is that Cambodia charges both $25 for the visa and a $25 departure tax (for adults), which is a bit much. I really like the system, though.
Loren
June 4th, 2008
Excellent system with fast and efficient service! This is a system which other countries particularly developed ones need to adopt.
Keep up the good work!
Balaji Thirumalai
June 5th, 2008
Fast and efficient service! I had a wonderful time in Cambodia. I will visit again, and this time I will bring my family.
Cecille D.W. Whipple
June 5th, 2008
Obtaining the evisa was so quick and efficient! It was far better than waiting days for one since the nearest embassy is in DC for me.
However, when we got to Cambodia, there was no line for the evisas and everyone there seemed confused by it. I was told to go to “that line” or “ask him” and finally gave up and just stood in a line with others. Once at the agent, he didn’t know what to do with my evisa and asked for a real visa.
Eventually he figured it out and let me through after yelling at me for a bit for not having copies of my visa. I still would go through the evisa since it makes it much easier to obtain one. I’m hoping that by the next time i go back to Cambodia, the evisa program will be better.
Linda
June 6th, 2008
yesterday the 05/06/2008 all passengers were asked 1500 Bath for the Visa?????is that not we calling corruption?!
For those who hadno picture and no Bath they were asked to pay 22 dollars.
Why are you letting all this emmigrations officers giving a bad image of Cambodia!
Joffrey
June 6th, 2008
just want to add that it happens at Siem Reap airport!
Joffrey
June 6th, 2008
Good and congratulations. The E-visa system of Cambodia is fast and efficient. I could comfortably get my visa through net sitting in my office and I had no problem in Siem Reap immigration. I think many other countries can learn to introduce this system. I plan my next visit to Cambodia with my family. Bye
P.V.Subramaniyam
June 6th, 2008
I got my e-visa approved within 24 hours of completing my application. The immigration process at the Poipet border was hassle free. The officer took a minute to check my visa on his computer and I was through in an instant. Exiting the border at Bavet was equally simple.
I had a great time in Cambodia and will come back for sure. The e-visa system is great and I wish other countries adopted something similar to this.
Siddharth
June 6th, 2008
Dear E-visa Consultant,
Would you mind removing my feedback dated 21st January 2007?
Thank you very much in anticipation.
Best regards,
Jean-Marc Bazart
BAZART JEAN-MARC
June 9th, 2008
very good system for traveller and business people,realy appreciate the cambodia embassy give the previlleges for visitors and entrepreneurs,one more thanks to who created like this system for visa and IT People.
PITCHAN ALAGU
June 10th, 2008
Hi, Yesterday I used the e-visa to enter Cambodia at POI PET. No problem and I save same money, because if I want to make visa at the border, they don`t want 20 US$(640THB) , they want 1000 THB ! Nice pocketmoney for the curupted staff.. And I only got a small stamp e-visa with number in my passport, not an one site size VISA-Sticker ! So absolutly positiv.. Khun TOM from Germany, but living in Thailand
Khun TOM
June 12th, 2008
Not really satisfied about e-Visa:
- more expensive
- much slower if you enter by Siem Reap Airport
Franck M
June 13th, 2008
The Cambodia e-visa system is perfect! Other countries should take a look and learn from the progressive, great Cambodian people. Cambodia, we love you!
Leon
June 14th, 2008
The e-visa system was very user friendly and convenient. The replies were quick and I liked being able to print out my visa from the comfort of my home. I would recommend it to anyone traveling to Cambodia.
Judy
June 16th, 2008
It is not necessary to do visa application in an airport, and the other countries which are convenience think that there should be a similar system very much.
Hiroshi
June 16th, 2008
I am happy with e-visa because it is cheap and quick on line and feel relax before i go to border through Thailand because i have visa and no problem at border as i enter from poi pet, many thanks for e-vise service
R Pannum
June 16th,2008
R Pannum
June 17th, 2008
e-visa facility is fantastic. I got the e-visas for me and my family on the net in less than hour after the submission. It is such an ease for everybody and many other countries who allow for visa on arrival should take a cue from Camodian Immigration Dept. so that they can save the hassles for the people as well as lessen the burden on their administrative system.
We had a nice trip to and stay in Siem Reap and would definitely recommend Cambodia as a travel destination to all our friends and relatives.
Anil
Anil Parimoo
June 17th, 2008
I have had a very positive experience with the e visa application with the online Cambodian visa agency. It was easy and quick. The customer service also helped me resize/crop the picture I submitted. The online customer service was very good. I regret to say that my experience with other Asian countries that require visa fell short comparing to Cambodia e visa application. Most of them are expensive and sometimes unfriendly. One embassy has short office hours and require people to get off work and stand in line before the office opens. Cambodia is doing a good job promoting tourism by making visa application easy. I will recommend e visa to people. I had a great time visiting Angkor Wat. Cambodian people are very, very nice. I will recommend this trip to others. It was sad to see the destruction of the civil war. I am hoping that Cambodia will recover soon, and I am sure it will. Cambodians work are working hard toward this goal.
Ann Fitchard
June 18th, 2008
My comments on the e-visa are only positive one. The existence of the e-visa did not influence my trip to Cambodia but the fact that it does exist surely make my trip a more pleasant one.
The application online is quite straight forward and I think everybody can manage it. What I appreciate is that we got the response very fast, no website hanging. We just have to print two copies, and thanks we don’t have to do it in color. Not all of us have color printer.
The price of the e-visa is reasonable (same price as the outbound airport taxes which we have to pay when leaving Cambodia -in fact rather expensive one).
I have already used this facility twice and will keep doing so. To have your visa at hand, with no need to go to an embassy is really worth. Many of my friends were not aware of this facilities. You may wish to promote it better.
Marie-Aimée
20 June 08
Marie-Aimée
June 19th, 2008
It is indeed a pleasure to write this comment. Your instructions are easy to follow, and very clear. I was amazed as to how fast i received the e-Visa certificate. Wow!! It would make travelling more enticing if more countries followed your example. Thank you so much. I can’t wait to visit Cambodia.
Helen Li
June 20th, 2008
Although the process of obtining an e-visa was very simple and easy, I found that having an e-visa was virtually a waste of time, at least at Siem Reap airport. There was only one line for e-visas and four lines for regular visas at immigration. People without an e-visa were able to que through the visa line and then through immigration while the rest of us waited in line with our e-visa. The immigration officials even joked about our e-visas being so slow. Every single person without an e-visa got through immigration before the few of us with an e-visa got through. Perhaps it is different at Phnom Phen or other border crossings but if you are going to Siem Reap, save yourself time and $5 and get your visa when you arrive. I arrived at Siem Reap on 9 June 2008.
Jack
June 21st, 2008
One word feedback – great experience obtaining the e-visa! Never expected such a smooth and super-fast processing!
Ganesh
June 21st, 2008
Absolutely appalled once again by the authorities on the Pio Pet Border. I have a work permit for Thailand but my wife and daughter are on Non O visas. They unfortunately need to leave every three months. Usually we use it as a weekend break and fly somewhere but on this occasion we decided they would travel to Poipet to do a crossing. My daughter is 3 years old. My wife applied for a e-visa and was issued with one. On the border this morning the authorities ‘refused to let her in and were quite rude about it unless she paid 1,000 baht for our 3 year old. My wife almost in tears had to bow to this pressure and pay even though it states that children under 12 accompanied by parents do not require a visa. I am horrified to think that the Cambodian police can get away with such behvaiour. i will be taking the matter further and before some of you say “go with the flow this is Asia” It isn’t about the 1,000 baht. It’s the fact that these people who are representatives of their country can so blatantly misuse and abuse their power, especially on innocent women and children. I would appreciate it if these comments are passed up the line to somebody, if not I will pursue it directly with the authorities. my company takes several thousand tourists into Siem Reap each year and I wonder if they deserve the income we generate.
C.Roach
Roachie
June 23rd, 2008
Great procedure – quick, easy, excellent!
Nic
June 24th, 2008
Fantastic process – so quick & efficient! If only all SE Asian countries had the same!
Fiona
June 25th, 2008
Very easy process on the internet. Even my husband could do it. It took only minutes to do but saved us loads of time in the airport. It was cheaper as well. Would recomment to anyone
Gillian
June 26th, 2008
I am pleasently surprised as a journalist applying and getting a visa in 60 minutes.No doubt with efficient officers on board the Cambodia’s economic progress is on the way forward.
ravi shankar
June 27th, 2008
Excellent service! easy to use, fast and cheap.
Guido
June 27th, 2008
Thanks for the efficient proces. I want ask you a question. Our fly is 18-07-2008, the lenght of the document is 30 days and the visa expired 27-9-08 its is correctly? We can entry in Cambodia the 18 of july?
Thanks
Susanna
June 27th, 2008
Internet Explorer is not allowing me to open up either my approved e-visa or the link to “further enquiries.” Now what do I do?
Donald Kachur
June 27th, 2008
E-visa is fast and convenient. The Siam Reap airport tax, USD20, is too expensive compared other SE Asian coutries, considering virtually no services exist at the airport (free use of toilet is the only thing I can remember).
lawrence
June 28th, 2008
Internet Explorer is not allowing me to open up either my approved e-visa or the link to “further enquiries.� Now what do I do?
Nick Wilcox
June 28th, 2008
Experiencing same problems as Donald Kachur, internet explorer on several computers will not let me access our e-visa and need it urgently. does any one have any information on this?thanks
Julie Craig
June 28th, 2008
Internet explorer problem, site not opening!! Need the visa urgently, what is to be done???
Archana
June 28th, 2008
e-Visa still having problems? When can they solve the problems? It was such a good system before. I need to apply for it soon.
Melissa
October 22nd, 2008
I found applying for and receiving the visa most impressive. I blogged about it here: http://chrishansenhome.livejournal.com/399030.html and you’re welcome to post a link to my blog entry if you like. I’m travelling next week and am looking forward to my visit to Siem Reap and Angkor Wat. Thanks for making the visa application so painless. (P.S. You might want to get your programmers to “protect” text from the program. There is an apostrophe in my address and the website mistook that for some website code rather than part of my address. I’m a software tester so bugs tend to jump out at me. It wasn’t major.)
Chris Hansen
October 22nd, 2008
I applied 19.10.08 for e-visa. Untill now I don`t get any email for print my visa. It is working or not ? Please reply..
Thank you
Heinzi
October 22nd, 2008
I have applied for an e-visa and have not received it yet. Please contact me regarding this!
Andre
November 3rd, 2008
I have applied for an e-visa 2 months ago and have not received it. Please contact me regarding this urgent problem!
Andre Shinabarger
November 3rd, 2008
The Cambodia e-Visa project was in a Court Case now in Malaysia. Please do not apply e-Visa now. You can apply Visa On-arrival easily with lower cost USD20 at both Siem Reap and Phnom Penh airports.
Lisa
November 3rd, 2008
Since I visit Cambodia a couple of times a year, it would be great if I could store my information on the site (including photo) so I don’t have to start the application over each time. Is this possible or would you consider adding this feature?
Jeremy Hockenstein
November 10th, 2008
i can i pay for the e-visa
victor
November 11th, 2008